Coordonnées

Explore Scientific
1010 S. 48th Street
Springdale, AR 72762
Phone (U.S.): 1‑866‑252‑3811
Fax: 479‑347‑2998

Departments & Email Contacts

• Customer Service / Support
  Email: service@explorescientific.com
  Use for general product support, warranty inquiries, returns, etc.

• Dealer / Order Support
  Email: orders@explorescientific.com
  For dealers or wholesale orders.

• Accounts Payable
  Email: accounting@explorescientific.com
  Billing, invoices, accounts issues.

• Specialty Telescope Dealers
  Email: kent@explorescientific.com
  For inquiries from highly specialized telescope dealers.

• National Accounts
  Email: service@explorescientific.com
  For larger-scale / national account requests.
  
  

Business Hours & Support Availability

• Office Hours: Monday – Friday, 8:00 am – 5:00 pm Central Time

• Support: Available during business hours (call 1‑866‑252‑3811 or submit a request via the support portal)

• Live Chat: Offered during support hours on site
  
  

The Explore Store (On-Site)

Address: 1010 S. 48th Street, Springdale, AR 72762

Store Hours:

• Monday – Friday: 8:30 am – 5:00 pm

• Saturday: Special Events only

• Sunday: Closed

Call 1‑866‑252‑3811 (press 1) to reach The Explore Store during hours.

Support / Returns & Warranty Notes

• Returns are accepted within 30 days of purchase if the item is in original condition.

• Restocking fees may apply.

• Warranty activation: Register your product within 60 days.

• For warranty or parts requests, use the support portal: https://explorescientific.supportsync.com